Ailurus Play 隱私權政策
Ailurus Play(中文名稱「小貓熊Play」,以下稱「本遊戲」)由個人開發者 雙雙(以下稱「我們」)開發與營運。這份政策說明本遊戲的 iPhone App、Android App 和網頁版會收集哪些資料、用在哪裡、和誰分享,以及你可以怎麼查看或刪除。
我們依下列目的收集資料,用於遊戲運作、客服、安全與營運統計,不會販售你的資料。不同平台提供的登入、廣告與購買功能可能不同,資料處理以你使用的功能為準。
1. 我們收集哪些資料
帳號
- 第一次打開遊戲並連上帳號服務時,系統會自動建立一個訪客帳號(一串帳號識別碼),不需要提供姓名或 email。「訪客」表示沒有綁定登入帳號,不代表雲端紀錄無法與這個識別碼關聯。
- 如果你選擇綁定 Google 或 Apple 帳號,登入服務會處理該帳號的識別碼、email,以及登入提供者傳回的基本帳號資料(可能包含顯示名稱或頭像),用來驗證身分、綁定帳號及找回進度。你可以使用 Apple 提供的隱藏 email 功能。這些登入資料不會顯示給其他玩家。
遊戲進度
- 關卡進度、蘋果和道具數量、小貓熊的名字與外觀、收集的紙條和拼圖、小遊戲紀錄、每日挑戰成績、陪伴紀錄與遊戲內相簿快照、遊戲設定、玩家 ID,以及購買紀錄。遊戲內相簿快照是遊戲產生的角色畫面,不是從你的手機相簿取得的照片。
- 這些資料存在你的裝置上,並在連線與同步成功時保存到雲端。換手機或重新安裝後找回進度,需要先完成帳號綁定及雲端同步,再用同一個帳號登入。未綁定的訪客帳號,或尚未成功同步的進度,可能無法找回。
營運統計與服務紀錄
- 帳號建立時間、存檔更新時間、關卡及養育進度、小遊戲遊玩與完成次數、每日挑戰參與和購買紀錄,會與帳號識別碼或玩家 ID 關聯。管理後台會用這些資料查看活躍情況、遊戲平衡與營運狀況,也可能查看個別玩家的紀錄以處理問題。
- 登入、雲端和網站服務供應商也可能處理 IP 位址、連線時間及裝置或瀏覽器資訊等技術紀錄,以提供服務、偵測濫用和維護安全。
朋友功能
- 你的邀請碼、好友申請、朋友名單、封鎖名單。
- 你和朋友之間的互動:摸摸、送蘋果、貼圖(貼圖是固定選項,沒有自由輸入的文字)。
- 你送出的檢舉:檢舉對象和原因。
客服回報(只在你主動送出時)
- 你在遊戲內送出回報時,會將問題類別與描述、你選擇附上的截圖,以及帳號識別碼、玩家 ID、小貓熊名稱、遊戲版本、裝置類型與作業系統、目前關卡等資訊存到雲端。回報時間、處理狀態、你與客服的後續訊息及閱讀狀態也會保存,用來處理問題及顯示回覆。截圖會先縮小並重新轉檔後上傳,照片內附的拍攝地點、拍攝時間等資訊不會一起送出。
- 客服回報與附件只供你及授權管理者查看,不會顯示給其他玩家。客服系統也可能將回報內容及必要識別資訊寄送到管理者的客服通知信箱,提醒處理案件。
- 若你另外透過郵件 App 寄信,我們會收到郵件內容、寄件 email 及你附上的附件,用來回覆問題。請避免在回報或截圖中包含與問題無關的個人資訊。
廣告
- 提供廣告的 App 版本使用 Google AdMob。其 SDK 可能處理廣告識別碼(iOS 的 IDFA、Android 的廣告 ID)或其他裝置識別碼、IP 位址及其推算的大致位置、裝置與 App 資訊、診斷與效能資料,以及廣告顯示、點擊或影片觀看等互動資料,用於提供與衡量廣告、防止詐欺及改善服務。
- 在 iPhone 上,需要進行 Apple 所定義的跨 App 或網站追蹤時,會先要求系統追蹤授權。你拒絕後,不會使用 IDFA 進行這類追蹤;仍可能顯示廣告,並處理提供廣告所需的其他資料。廣告是否個人化,也取決於所在地要求、廣告同意選項和實際設定。
- 適用地區會提供廣告資料使用的同意說明及隱私選項入口,讓你查看或調整選擇。你也可以在 iPhone 的系統設定管理追蹤權限,或在 Android 的廣告設定管理廣告 ID;選項名稱依系統版本而異。
- 「去廣告」有效期間內不會顯示廣告,開啟 App 時也不會啟動 Google AdMob(在 App 開著時才購買的,從下次開啟起不啟動);這不會停止帳號、存檔、好友或客服功能所需的資料處理,也不會自動刪除之前的資料。
購買
- App 內的付款由 App Store 或 Google Play 處理。我們不會取得完整信用卡號或付款驗證資料;會處理品項、交易識別碼或購買憑證、購買時間和交易狀態,用於驗證交易、發放內容及恢復購買。
- 購買的驗證與紀錄由 RevenueCat 處理。App 會把你的遊戲帳號識別碼(雲端帳號的內部 ID,不是 email 或姓名)交給 RevenueCat 作為購買者代號,連同上述交易資料、商店與國家/幣別,以及裝置與 App 的基本資訊(例如系統與 App 版本),用來確認付款、在你換裝置或按「恢復購買」時找回已購買的項目,以及處理退款。RevenueCat 不會取得你的付款卡資料,也不會用於廣告。
通知
- 每日提醒是在你的手機上排程的本機通知,不需要上傳推播 token。開啟或關閉提醒的遊戲設定可能隨存檔同步到雲端。你可以在遊戲設定或手機設定中關閉通知。
- 在 App 裡,如果你選擇在客服回覆時收到通知,我們會把這台裝置的推播 token(Firebase Cloud Messaging 產生的裝置識別碼)、平台(iOS 或 Android)和遊戲語言存在雲端,只用來在客服回覆你的回報時傳送通知,並在 iPhone 的 App 圖示上顯示未讀數字。通知內容不包含回報或回覆的文字。你可以在「設定 → 通知」關閉,關閉時會刪除雲端的推播 token;刪除帳號時也會一起刪除。
裝置權限與分析範圍
- 遊戲本身不要求取得你的精確位置、通訊錄、麥克風或相機,也不會掃描你的手機相簿。只有你在客服回報中選擇並送出的圖片,或透過郵件自行寄出的附件,才會交給我們。
- 我們未另外使用 Google Analytics for Firebase 等第三方遊戲行為分析 SDK;但會進行上方說明的營運統計。廣告服務可能另行處理廣告互動及診斷資料。
2. 資料的用途
- 提供遊戲功能:儲存與同步進度、換手機時找回進度、朋友互動、朋友間的排行與每日挑戰成績。
- 維護遊戲品質:處理客服回報、修正錯誤,以及使用營運統計調整關卡難度、遊戲平衡與服務品質。統計以整體趨勢為主;有需要時,授權管理者也可查看與玩家 ID 關聯的紀錄。
- 維護社群安全:處理檢舉、防止濫用。
- 顯示廣告和發放購買的內容。
3. 其他玩家看得到什麼
以下資料會用於名片、公園及排行。公開名片和每日挑戰成績可由已登入的玩家(包括自動建立的訪客帳號)讀取,並不只限於好友;遊戲畫面主要透過好友、邀請碼、好友申請和公園訪客顯示這些資料。
| 資料 | 誰看得到 |
|---|---|
| 帳號識別碼、小貓熊的名字、等級、已過關卡數、完成的拼圖數、穿搭與外觀,以及名片更新時間 | 已登入的玩家,包括朋友、收到好友申請或持有邀請碼的玩家,以及公園訪客 |
| 你的朋友名單(只有帳號識別碼) | 你和你的朋友 |
| 每日挑戰的用時、使用道具數與成績提交時間 | 已登入的玩家;遊戲內排行主要顯示朋友成績 |
你的 email、Google 或 Apple 帳號名稱不會顯示給其他玩家。請不要把真實姓名或個人資訊取作小貓熊的名字。
4. 第三方服務
本遊戲使用以下服務,資料會依各服務的隱私權政策處理:
- Google Firebase(Google LLC):帳號登入(Firebase Authentication)、雲端資料庫(Cloud Firestore)、網站託管(Firebase Hosting)、客服回覆通知(Firebase Cloud Messaging,你選擇開啟時),以及確認連線來自正版 App 的 Firebase App Check(App 透過 Android 的 Google Play Integrity 或 iPhone 的 Apple App Attest,取得這台裝置與 App 的完整性判定,不含你的帳號或遊戲內容)。Firebase 隱私權與安全性
- Google 登入、Sign in with Apple:你選擇綁定帳號時使用。
- Google AdMob:顯示廣告。Google 如何在廣告中使用資料
- App Store(Apple)、Google Play(Google):App 下載與付款。
- Cloudflare(Cloudflare, Inc.,美國):App 從 Cloudflare Pages 下載遊戲內容更新(不用重新安裝就能修正問題)。下載時 Cloudflare 會收到連線的 IP 位址、App 版本,以及外掛附上的一組安裝識別碼(Android 是隨機產生的代碼,iPhone 是 Apple 的供應商識別碼 identifierForVendor);我們不保存這些資料,也不會用來辨識你或投放廣告。Cloudflare 隱私權政策
- RevenueCat(RevenueCat, Inc.,美國):App 內購買的驗證、紀錄與恢復。RevenueCat 隱私權政策
- Google Fonts:載入網頁字型時,Google 會收到該連線的 IP 位址及瀏覽器請求資訊。點地圖連結時會開啟 Google Maps;其後的地圖使用由 Google 處理。Google 隱私權政策
- 客服系統與郵件:Google Firebase 儲存回報、附件和對話;Google Apps Script 及郵件服務可用於寄送包含回報內容與必要識別資訊的管理者通知。我們使用 Gmail 收取客服信件;你自行寄信時,選擇的郵件服務也會處理內容與附件。
資料分享限於第 3 節說明的玩家可見資料、提供上述功能所需的服務供應商,以及法律要求或保護玩家安全所必要的情況。服務供應商的資料處理與保存方式,另依其適用政策及法律規定。
5. 存放地點與保存期間
- 本機資料保存在你的裝置。雲端資料由 Google Firebase 處理;登入、資料庫、網站、廣告及客服郵件等服務,可能依服務設定在不同國家或地區處理資料。
- 帳號及遊戲資料在提供服務所需的期間保存。帳號刪除完成時,會移除我們控制範圍內的帳號、雲端存檔、公開名片、邀請碼、朋友關係與名單、好友申請、封鎖紀錄、每日挑戰成績、你送出但對方尚未收下的互動、客服回報(含截圖與往來訊息)、推播 token,以及其他與帳號關聯的互動紀錄;依法或為處理未結事項必須保留的資料除外。
- 客服通知信是回報內容寄到管理者信箱的副本,不會隨刪除帳號一起消失;寄出約 90 天後會自動移到垃圾桶,並在其後 30 天內永久刪除。
- 檢舉紀錄,以及你另外寄來的客服郵件,只在調查、回覆、處理爭議、防止濫用或履行法律義務所需的期間保留。我們會依案件是否結束、是否仍有爭議及適用法律判定期限,定期檢視,目的消失且無保存義務時刪除或去識別化。若刪除申請涉及必須保留的資料,會告知保留的類別、原因及適用期限或判定方式。
- 購買紀錄(RevenueCat 中的購買者代號與交易紀錄)不會在刪除帳號時自動刪除,因為處理退款、交易爭議及會計紀錄時需要用到;刪除後它不再連結到你的遊戲存檔。你可以透過客服信箱要求刪除,我們會在沒有保存義務或未結交易時,從 RevenueCat 刪除你的購買者紀錄。
- App Store、Google Play、廣告或登入供應商自行保存的紀錄,依各供應商的政策處理;刪除遊戲帳號不等於刪除你的 Google 或 Apple 帳號。
6. 查看、更正與刪除
- 刪除帳號與資料:在遊戲中打開「設定 → 刪除帳號與資料」提出並確認刪除,訪客帳號也適用。雲端刪除需要連線,並可能要求重新登入以確認是本人。離線清除本機資料、登出或解除綁定,均不等於雲端帳號已刪除。若帳號綁定 Apple,刪除時也會撤銷本遊戲的「使用 Apple 登入」授權。刪除完成後會提供確認;若需較長時間處理,會告知預計時程。
- 透過 email 申請:你也可以寫信到下方客服信箱,註明「刪除帳號與資料」並附上玩家 ID。為避免他人刪除你的帳號,我們可能要求以綁定帳號或其他適當方式驗證身分;不會只憑玩家 ID 就執行刪除。完成後會通知你,刪除範圍及必要保留項目見第 5 節。
- 更正:小貓熊的名字和外觀可以隨時在遊戲中修改。
- 解除綁定:可以在「設定 → 帳號」解除 Google 或 Apple 帳號綁定。
- 其他資料權利:你可以依適用法律請求查詢或閱覽個人資料、取得副本、補充或更正,以及停止蒐集、處理或利用及刪除。請透過客服信箱提出;我們會進行必要的身分核實,並依適用法律回覆。如果依法無法滿足全部請求,會說明原因。
- 你的選擇:不綁定 Google 或 Apple 帳號,仍可用訪客方式遊玩,但換裝置恢復進度可能受限;不送出客服回報或郵件,我們就不會收到該回報。你可以拒絕或關閉通知、管理廣告與追蹤選項。不提供儲存、驗證或朋友功能所必需的資料,可能無法使用相應功能;撤回同意不影響撤回前已合法進行的處理。
7. 兒童
兒童的個人資料需要特別保護。若玩家未達所在地自行同意資料處理的法定年齡,請由家長或監護人協助使用。法律要求家長同意時,在取得必要同意前,不會進行需要該同意的兒童資料蒐集、處理或分享。
家長或監護人若認為孩子未經必要同意提供了資料,可以透過客服信箱要求查詢或刪除。我們會核實情況及身分,並依適用法律處理;無法合法保留的兒童資料會刪除。適用規定依上架地區及實際受眾判定,不會僅以遊戲年齡分級或「非兒童專用」字樣排除。
8. 安全
遊戲與雲端服務的網路連線使用加密傳輸。雲端資料庫設有存取規則:一般玩家只能讀寫自己的存檔;公開名片及每日成績的讀取範圍見第 3 節,其他朋友資料依關係或互動對象限制存取。
授權管理者可為客服、安全維護及營運統計存取必要資料,與一般玩家的權限不同。不過沒有任何網路服務能保證百分之百安全,請不要在小貓熊名字或回報內容中輸入不必要的敏感資訊。
9. 政策更新
本遊戲新增功能或法規變動時,我們可能會更新這份政策,並在本頁更新生效日期。重大變更會在遊戲中通知。
10. 聯絡我們
對這份政策或你的資料有任何問題,請寫信到:relife0314+ailurusplay@gmail.com(請附上你的玩家 ID)。
開發者:雙雙
Ailurus Play (the “Game”) is developed and operated by an individual developer, Double (“we”). This policy explains what information the Game’s iPhone app, Android app and website collect, how it is used and shared, and how you can see or delete it.
We collect data for the purposes described below: running the Game, support, security and operational statistics. We never sell your data. Sign-in, ads and purchases may differ by platform; data processing depends on the features you use.
1. What we collect
Account
- When you first open the Game and connect to the account service, a guest account (an account identifier) is created automatically. No name or email is needed. “Guest” means no sign-in account is linked; it does not mean cloud records cannot be associated with that identifier.
- If you choose to link a Google or Apple account, the sign-in service processes its identifier, email and basic account information returned by the provider, which may include a display name or profile picture, to verify your identity, link the account and restore progress. You may use Apple’s Hide My Email option. This sign-in information is not shown to other players.
Game progress
- Level progress, apples and items, your red panda’s name and look, collected notes and jigsaws, mini-game records, daily challenge results, companionship records and in-game album snapshots, settings, your player ID and purchase records. Album snapshots are character scenes generated by the Game, not photos taken from your device’s photo library.
- This is stored on your device and saved to the cloud when connection and synchronization succeed. To restore progress on a new device or after reinstalling, first link an account and successfully sync, then sign in with the same account. Unlinked guest accounts and progress that has not successfully synced may not be recoverable.
Operational statistics and service records
- Account creation and save-update times, level and pet progress, mini-game plays and completions, daily challenge participation and purchase records are associated with an account identifier or player ID. The admin dashboard uses these records to understand activity, balance and operations, and may view individual players’ records to address problems.
- Sign-in, cloud and hosting providers may also process technical records such as IP addresses, connection times and device or browser information to deliver services, detect abuse and maintain security.
Friends
- Your invite code, friend requests, friend list and block list.
- Interactions with friends: pats, apple gifts and stickers (stickers are fixed choices; there is no free text).
- Reports you send: who you reported and why.
Support reports (only when you send one)
- When you submit an in-game report, its category and description, any screenshot you choose to attach, and information such as your account identifier, player ID, your red panda’s name, game version, device type and operating system, and current levels are stored in the cloud. Submission times, case status, follow-up messages between you and support, and read status are also kept to address the issue and show replies. Screenshots are resized and re-encoded before uploading, so embedded details such as where and when a photo was taken are not sent.
- Support reports and attachments are visible only to you and authorized administrators, not other players. The support system may also email report content and necessary identifiers to administrators’ support-notification inboxes to prompt case handling.
- If you separately send an email through your mail app, we receive its contents, sender’s email and attachments to answer your question. Please avoid personal information unrelated to the issue in reports or screenshots.
Ads
- App versions that offer ads use Google AdMob. Its SDK may process advertising identifiers (IDFA on iOS and Advertising ID on Android) or other device identifiers, IP addresses and approximate location derived from them, device and app information, diagnostics and performance data, and interactions such as ad impressions, clicks or video views to provide and measure ads, prevent fraud and improve services.
- On iPhone, we request system tracking authorization before tracking across apps or websites as defined by Apple. If you refuse, IDFA will not be used for that tracking. Ads may still appear and other data needed to provide them may still be processed. Personalization also depends on regional requirements, advertising consent choices and actual settings.
- In applicable regions, advertising data-use notices and a privacy-options entry point let you review or change your choices. You can also manage tracking in iPhone settings or your advertising ID in Android’s ad settings; option names vary by system version.
- While “Remove ads” is active, no ads are shown and Google AdMob is not started when the app opens (if you buy it while the app is open, from the next launch). This does not stop data processing needed for accounts, saves, friends or support, or automatically delete previously collected data.
Purchases
- In-app payments are handled by the App Store or Google Play. We never receive your full card number or payment authentication details. We process the item, transaction identifier or purchase proof, purchase time and transaction status to verify transactions, deliver content and restore purchases.
- Purchases are verified and recorded by RevenueCat. The app gives RevenueCat your game account identifier (the internal ID of your cloud account, not your email or name) as the purchaser ID, together with the transaction data above, the store and country/currency, and basic device and app information (such as OS and app version), to confirm payments, restore items when you change devices or tap Restore Purchases, and handle refunds. RevenueCat does not receive your payment card details and is not used for advertising.
Notifications
- The daily reminder is a local notification scheduled on your phone and does not require uploading a push token. Your reminder preference may sync with your save. You can turn notifications off in the Game’s settings or your phone’s settings.
- In the app, if you choose to be notified when support replies, we store this device’s push token (a device identifier issued by Firebase Cloud Messaging), its platform (iOS or Android) and your game language in the cloud. They are used only to notify you when support replies to your report and to show the unread count on the iPhone app icon. Notifications don’t include the text of your report or the reply. You can turn this off in Settings → Notifications, which deletes the push token from the cloud; deleting your account deletes it too.
Device permissions and analytics
- The Game itself does not request precise location, contacts, microphone or camera access, or scan your device’s photo library. We receive only images you choose and submit with a support report, or attachments you send by email.
- We do not separately use a third-party gameplay analytics SDK such as Google Analytics for Firebase, but do compile the operational statistics described above. Advertising services may separately process ad interactions and diagnostic data.
2. How we use it
- To run the Game: saving and syncing progress, restoring it on a new device, friend features, and friends’ rankings and daily results.
- To keep the Game working well: answering support reports, fixing bugs, and using operational statistics to tune difficulty, balance and service quality. Statistics mainly concern overall trends; authorized administrators may also view records associated with player IDs when needed.
- To keep the community safe: handling reports and preventing abuse.
- To show ads and deliver purchases.
3. What other players can see
The following information is used in cards, the park and rankings. Public cards and daily challenge results can be read by signed-in players, including automatically created guest accounts, not only friends. The Game mainly shows them through friends, invite codes, friend requests and park visitors.
| Information | Who can see it |
|---|---|
| Account identifier, your red panda’s name, level, levels cleared, jigsaws finished, outfit and look, and card-update time | Signed-in players, including friends, players receiving requests or holding invite codes, and park visitors |
| Your friend list (account identifiers only) | You and your friends |
| Daily challenge times, items used and result-submission times | Signed-in players; in-game rankings mainly show friends’ results |
Your email and your Google or Apple account name are never shown to other players. Please don’t use your real name or personal details as your red panda’s name.
4. Third-party services
The Game uses the following services, which handle data under their own privacy policies:
- Google Firebase (Google LLC): sign-in (Firebase Authentication), cloud database (Cloud Firestore) website hosting (Firebase Hosting), support reply notifications (Firebase Cloud Messaging, if you turn them on) and Firebase App Check, which confirms requests come from the genuine app (the app obtains an integrity verdict for this device and app through Google Play Integrity on Android or Apple App Attest on iPhone; it contains no account or game content). Firebase privacy and security
- Sign in with Google and Sign in with Apple, when you choose to link an account.
- Google AdMob for ads. How Google uses information in ads
- App Store (Apple) and Google Play (Google) for downloads and payments.
- Cloudflare (Cloudflare, Inc., United States): the app downloads game content updates from Cloudflare Pages (so fixes arrive without reinstalling). For each download Cloudflare receives the connection’s IP address, the app version and an installation identifier added by the update plugin (a random code on Android, Apple’s identifierForVendor on iPhone). We don’t store these or use them to identify you or for advertising. Cloudflare privacy policy
- RevenueCat (RevenueCat, Inc., United States) to verify, record and restore in-app purchases. RevenueCat privacy policy
- Google Fonts: when loading web fonts, Google receives the connection’s IP address and browser request information. Map links open Google Maps, where subsequent map use is handled by Google. Google Privacy Policy
- Support system and email: Google Firebase stores reports, attachments and conversations. Google Apps Script and mail services may send administrators notifications containing report content and necessary identifiers. We receive support mail using Gmail; if you send an email yourself, your chosen mail service also processes its content and attachments.
Sharing is limited to the player-visible information described in section 3, service providers needed for the features above, and disclosures necessary for legal requirements or player safety. Providers’ processing and retention are also governed by their applicable policies and laws.
5. Where and how long it is kept
- Local data is kept on your device. Google Firebase processes cloud data. Sign-in, database, hosting, advertising and support-mail services may process data in different countries or regions according to their service settings.
- Account and gameplay data are kept while needed to provide the service. When account deletion is completed, we remove the account, cloud save, public card, invite code, friendships and lists, requests, block records, daily challenge results, interactions you sent that haven’t been received yet, support reports (including screenshots and conversations), push tokens and other account-associated interactions under our control, except data that must be retained by law or to address unresolved matters.
- Support notification emails are copies of report content sent to the administrator’s inbox and are not removed when an account is deleted. About 90 days after being sent, they are automatically moved to the trash and permanently deleted within the following 30 days.
- Abuse reports and support emails you send separately are kept only as needed to investigate, respond, resolve disputes, prevent abuse or meet legal obligations. Retention depends on whether the case is closed, any outstanding dispute and applicable law. We review these records periodically and delete or de-identify them when their purpose ends and no retention obligation remains. If a deletion request involves data that must be retained, we explain its categories, reasons and applicable period or criteria.
- Purchase records (your purchaser ID and transactions in RevenueCat) are not deleted automatically when you delete your account, because they are needed for refunds, payment disputes and accounting records; after deletion they are no longer linked to a game save. You can ask for their deletion through the support email, and we will delete your purchaser record from RevenueCat when there is no retention obligation or open transaction.
- Records retained independently by the App Store, Google Play, advertising or sign-in providers follow those providers’ policies. Deleting the Game account does not delete your Google or Apple account.
6. Access, correction and deletion
- Delete your account and data: open Settings → Delete account and data in the Game to request and confirm deletion; guest accounts are included. Cloud deletion requires a connection and may require signing in again to verify your identity. Clearing local data offline, signing out or unlinking is not cloud account deletion. If your account is linked to Apple, deletion also revokes the Game’s Sign in with Apple authorization. We confirm when deletion is complete; if processing takes longer, we provide an expected timeframe.
- Email requests: you can also write to the support address below with “Delete account and data” and your player ID. To prevent someone else deleting your account, we may verify ownership through your linked account or another appropriate method; a player ID alone is not sufficient. We notify you on completion. Section 5 explains the scope and necessary retention exceptions.
- Correct: you can change your red panda’s name and look in the Game at any time.
- Unlink: you can unlink your Google or Apple account in Settings → Account.
- Other data rights: under applicable law, you may request access to your personal data, a copy, additions or corrections, restriction or cessation of collection, processing or use, and deletion. Contact support; we perform necessary identity checks and respond under applicable law. If we cannot fully fulfill a request for legal reasons, we explain why.
- Your choices: you can play as a guest without linking Google or Apple, but restoring progress on another device may be limited. We receive no report unless you submit it in the Game or send an email. You may refuse or turn off notifications and manage advertising and tracking choices. Withholding data necessary for saving, authentication or friends may prevent use of those features. Withdrawing consent does not affect processing lawfully performed before withdrawal.
7. Children
Children’s personal data requires special protection. Players below the local legal age to consent to data processing should use the Game with a parent or guardian’s help. Where parental consent is required by law, we do not collect, process or share children’s data requiring that consent before obtaining it.
If a parent or guardian believes a child has provided data without necessary consent, contact support to request access or deletion. We verify the circumstances and identity and handle the request under applicable law; children’s data that cannot lawfully be retained is deleted. Applicable requirements depend on distribution regions and actual audiences, not simply an age rating or a “not child-directed” statement.
8. Security
Network connections between the Game and cloud services use encrypted transport. Database access rules allow ordinary players to read and write only their own saves. The visibility of public cards and daily results is described in section 3; other friend data is restricted according to relationships or the people involved.
Authorized administrators may access necessary data for support, security and operational statistics, with permissions separate from ordinary players. No online service can be 100% secure; please avoid unnecessary sensitive information in your red panda’s name or support reports.
9. Changes
We may update this policy when we add features or when laws change, and will update the effective date on this page. Significant changes will be announced in the Game.
10. Contact us
For any question about this policy or your data, email relife0314+ailurusplay@gmail.com (please include your player ID).
Developer: Double